Brand New: This will include all brand new stock and can be expected to be in full working order.
Grade A: Can be considered as ‘good as new’ and expected to be in working order, unless otherwise stated within the product description. This may include manufacturer and factory refurbished items, usually (but not always) within the original packaging. Visible imperfections, which will not affect the overall functionality of the item, may be present (in the case of White Goods, visible imperfections will include dents, scuffs and scrapes). Brand new items may also be included where they are missing packaging and/or accessories.
Grade B: These items can be expected to be in working order, but may have blemishes or visible imperfections that do not affect the overall function. This may include factory refurbished goods (in the case of White Goods, visible imperfections will include dents, scuffs and scrapes). Brand new items may also be included, if they have cosmetic damage/imperfections that do not affect their performance. Items may be in the original or a generic box. Minor parts or accessories may not be present.